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DocsLast updated: December 29, 2025
Performance issues
Improve load times and response speed for the widget.
What you will learn
- What can cause slow widget loads
- How to reduce front-end bottlenecks
- When to contact support for backend issues
Front-end factors
- Large page assets delaying script execution
- Third-party scripts competing for resources
- Slow network conditions on mobile
Backend factors
AI responses depend on provider latency. If response streaming is consistently slow, contact support with timestamps and examples.
Optimization tips
- Defer heavy scripts that block rendering
- Test performance on a clean page template
- Use the standard embed snippet as provided
Expected outcome
- The widget loads quickly and responses stream smoothly.
Common issues
- High-latency mobile networks causing delayed responses.
- Multiple widget scripts competing on the same page.
Related articles
Still stuck?
Contact our team and we will help you troubleshoot or plan the next step.
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