The AI chatbot that captures more bookings, without more admin.

An AI chatbot and booking assistant for restaurants, hospitality, and service businesses — answering questions and taking bookings on your website or WhatsApp, around the clock.

Get started See it in action
For restaurants, hospitality, and service businesses

What HikariFloww does best

Instant Conversations

Engage visitors immediately with human-like responses trained on your business.

Lead Qualification & Routing

Ask smart follow-up questions, score intent, and route high-value enquiries.

Business-Trained Knowledge

Upload FAQs, menus, policies, and website content without generic answers.

Booking & Action Flows

Guide users to bookings, contact forms, or next steps without friction.

Analytics & Insights

See what users ask, where they drop off, and what converts.

Always-On Availability

Handle enquiries even when your team is offline.

Why businesses buy

The problem is rarely a lack of traffic. It is what happens when customers need answers now.

HikariFloww is built for operators who cannot afford to lose bookings, leads, or guest trust because the team is busy or offline.

Missed enquiries after hours

Visitors still ask about availability, pricing, menus, policies, and services long after the team has logged off.

Repetitive questions slow the team down

Staff lose time repeating the same answers instead of serving guests, customers, and qualified leads.

Lost bookings and weaker lead capture

When someone cannot get an answer quickly, they leave before booking, enquiring, or requesting a callback.

No clear visibility into what people need

Without reporting, it is harder to spot demand, tighten content, and improve the handoff into bookings or support.

Industries

HikariFloww knows your customer journey.

From restaurants and hotels to clinics and service teams, HikariFloww adapts to how your customers actually book, enquire, and ask questions.

Restaurants and cafes

Answer menu questions, capture booking intent, and confirm the next step while the team is serving customers.

ReservationsMenu questionsConfirmations

Clinics and healthcare

Handle common patient questions, appointment requests, reminders, and reschedules before they become phone queues.

Appointment bookingRemindersPatient FAQ

Real estate

Qualify enquiries, collect property needs, and move buyers or renters toward viewings with useful context attached.

Lead qualificationViewing bookingFollow-up

E-commerce and retail

Support product questions, returns, order queries, and upsell paths without turning every chat into manual support.

Order supportReturnsUpselling

Features

Built for solo business owners

Your business,always on.Even at 5am.

Add a smart AI assistant to your website in minutes. It answers customers 24/7, captures leads, and moves booking questions forward while your team is busy or offline.

Try HikariFloww freeSee how it works
<1s

Response time

74+

Languages

5 min

Setup time

HikariFloww - Costa Coffee Assistant

Online - replies instantly

Hi. Welcome to Costa Coffee. How can I help you today?
Just now
Hi, do you have a table for 2 tonight?
Just now
 |
7:00pm please. Can you put it under Mehta?
Just now
 |
The customer adds their phone number.
Just now
 |
I can also hand this conversation to the team with the booking context already attached.
Just now
Type a message...

Qualify leads, automatically

Ask custom questions, score intent, and route high-value visitors while they are still on your site.

Instant booking

Integrate with OpenTable and SevenRooms to book reservations without leaving the chat.

Add FAQs and knowledge bases

Give the chatbot menus, policies, and business knowledge so answers stay specific to you.

Analytics and privacy

See intents, drop-offs, and conversions while keeping privacy-first defaults.

Features

One assistant. Handles the repetitive work.

Everything HikariFloww does to take work off your team: instant answers, bookings, lead capture, 74+ languages, reporting, and a one-line install.

Instant replies, always

A customer lands on your site after hours. HikariFloww answers quickly, so there are fewer missed leads and awkward delays.

Books appointments

Guide customers into bookings, callbacks, reservations, or enquiry flows without making them wait for a manual reply.

Automatic follow-up

Most leads do not buy on the first visit. Capture the context, then follow up from a stronger starting point.

74+ languages

Detect the visitor language and respond naturally across English, Turkish, Arabic, Russian, Spanish, and more.

Dashboard and insights

See what customers asked, which leads came in, and where the chatbot can be improved next.

Easy integration

Add the widget to WordPress, Shopify, Wix, Squarespace, or a custom site with a small script.

Built-in booking engineReservations & appointments

Take bookings inside the chat.No back-and-forth, no missed tables.

HikariFloww includes a full reservation and appointment engine. Guests book, change, or cancel directly in the chat against your live availability, and every booking lands in your admin dashboard ready for the team.

Guests book in the chat

Customers pick a date, time, and party size and confirm a reservation or appointment without waiting for a staff reply.

Real-time availability

HikariFloww checks your live capacity and opening hours, so it never double-books or offers a slot you cannot take.

Change or cancel anytime

Guests can modify or cancel from the same chat, and every booking flows straight into your admin dashboard.

Sora Bistro

Hi! I can book your table right now — just pick a time that works.

If your selected time isn’t available or you’d like to book for a larger party, please contact the restaurant directly.

No availability for that day. Try another date or party size.

We’ll let you know if a table frees up.

WhatsApp handoffOptional in settings

Your clients are on WhatsApp.HikariFloww bridges the gap.

Let the assistant handle the first website conversation, collect the details you need, then hand the client to you on WhatsApp warm, qualified, and ready.

HikariFloww chats first

It collects the visitor name, need, contact details, and the reason they reached out.

One tap opens WhatsApp

The client opens your WhatsApp with context already filled in so you are not starting cold.

You close on your terms

The team receives a warmer, better-qualified conversation with fewer wasted calls.

HikariFloww - your business

website chat

Hi. How can I help you today?
I am interested in your services. What are the prices?
I can help. What type of service are you looking for?
The premium package
Perfect. I can connect you directly so the team can sort the details.
Client opens WhatsApp with their request pre-filled. You just reply.
Channels and capabilities

Live today, growing with your business.

Everything below is available now across your website and WhatsApp, with more channels on the way.

Available now

Web chat widget

Add HikariFloww to any website and start answering customer questions from the page they are already on.

Available now

Lead capture

Collect names, emails, phone numbers, needs, and handoff context from every qualified conversation.

Available now

74+ languages

Reply naturally in the visitor language without creating a separate setup for every market.

Available now

WhatsApp

Dont have a website? No problem. HikariFloww can open WhatsApp conversations with the same lead capture and context collection as the web widget.

Available now

Booking and reservation management

Customers can book, change, or cancel reservations and appointments directly from the chat widget without waiting for a staff reply.

Coming soonMessenger·Instagram DM·Voice AI·iOS and Android app
Chakh Dhoom logo

Uses HikariFloww to answer customers faster and lighten the load on staff.

By handling common questions instantly, they improve customer satisfaction, support more bookings and revenue, and cut repetitive admin work.

Customer need

Support reservations, menu FAQs, and allergen questions without relying on phone-first answers.

Implementation

Modern Asian dining with a voice-first concierge for bookings and menu questions.

Result

54% fewer phone calls after launch

View full case studyTalk about your business
Pricing

Simple, honest pricing

Start free for 14 days, then choose the launch path that fits your business. These preview cards link through to the live pricing page.

Typical live-chat tools add seats, usage, or message fees.HikariFloww starts from £29/mo with the essentials included.

Starter - Whatsapp

£29/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing

Starter

£49/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing
Most popular

Pro

£99/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing

Enterprise

£249/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing
Compare every plan

Analytics dashboard preview

This section uses sample conversation data to show how HikariFloww reporting looks in practice.

Demo data
Filters

Analytics filters

Scope the page by date range and channel before reviewing questions and outcomes.

Total Sessions

0

Unique conversations in range

Total Messages

0

Across all roles

Avg Msgs / Session

0.0

Engagement depth

Median Msgs / Session

0

P90 Msgs / Session

0

Heavy conversations

Active Days

0

Days with messages

Avg Session Duration

0 min

Time between first and last message

Median Session Duration

0 min

Engaged Sessions (6+ msgs)

0

High-intent threads

Question Share

0%

Share of user msgs that are questions

Conversation Volume

Daily activity - Last 14 days

Trend view
07-05
07-06
07-07
07-08
07-09
07-10
07-11
07-12
07-13
07-14
07-15
07-16
07-17
07-18

Recurring Topics

Repeated themes that keep surfacing across customer questions

  • What are your opening hours?50
  • Do you offer student discounts?43
  • Can I book a table for tonight?42
  • Do you have vegan options?38
  • Where do you deliver?36
  • Can I change my reservation?34

All Customer Questions

292 captured in this window

Replies captured

0%

266/292

Fallback replies

0

Needs review

Question groups

0

Similar wording clustered

Recent review queue

Individual replies visible in modal

  • Can I book a table for tonight?

    Reply saved

    Absolutely, let me pull that up.

  • Can I book a table for tonight?

    Reply saved

    Thanks for the context.

  • Where do you deliver?

    Reply saved

    Here is a quick overview.

Activity by Hour

Spot spikes and dips by time

Peak: 20:00
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
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20
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23

Activity by Weekday

Spot spikes and dips by time

Peak: Sun
Sun
Mon
Tue
Wed
Thu
Fri
Sat

Channel Breakdown

Mix
  • website52
  • whatsapp17
  • messenger16

Top Sessions (by messages)

Session depth and freshness for this business

85 tracked
SessionMessagesFirstLastDuration
be8dc46f...177/9/2026, 4:41:00 PM7/9/2026, 6:01:00 PM1h 20m
1af28214...167/12/2026, 4:30:00 PM7/12/2026, 5:36:00 PM1h 6m
a282a252...157/6/2026, 10:47:00 AM7/6/2026, 11:45:00 AM58 min
0a36fcf4...147/5/2026, 2:36:00 PM7/5/2026, 3:41:00 PM1h 5m
095020f0...147/8/2026, 3:51:00 PM7/8/2026, 5:01:00 PM1h 10m
d8c649d1...147/13/2026, 6:41:00 PM7/13/2026, 7:45:00 PM1h 4m
65ce9fcf...147/18/2026, 9:13:00 PM7/18/2026, 10:12:00 PM59 min
35bf6363...137/9/2026, 5:06:00 PM7/9/2026, 6:02:00 PM56 min
99c1d78c...137/14/2026, 9:49:00 PM7/14/2026, 10:47:00 PM58 min
2f08dfb2...127/5/2026, 7:14:00 PM7/5/2026, 8:06:00 PM52 min
New feature

Meet the admin copilot

HikariFloww now includes a contextual assistant inside the admin. It follows the page you are on, reads safe business context, and helps your team review analytics, spot missing data, and draft changes faster.

Summarize analytics

Ask for the trends that matter on the page you are already viewing.

Find what is missing

Audit business, chatbot, and integration setup before it turns into weak answers.

Draft safe changes

Get suggestions and fill form state first, then save through the normal admin flow.

See plans Read Admin Copilot docs

Admin Copilot

Context: analytics

Live
What should I fix first to improve the chatbot?
Your analytics look healthy, but the business profile still has thin menu descriptions. Add richer menu detail first, then tighten the welcome message and quick replies in Chatbot.

Summarize the biggest analytics trends from the last 14 days.

What setup gaps should I fix first on this page?

Draft stronger quick replies for my chatbot.

Ask for a summary, missing-data audit, or draft change.

Product setup and launch flow

Set up in minutes

Drop in one script tag, then customize the brand voice, business information, and greeting.

One line of code

Drop this into your site before .

<script src="https://cdn.hikarifloww.com/widget.js" data-business-id="YOUR_BUSINESS_ID" defer></script>

Then customize brand voice, business info, and greetings in your dashboard.

Provide your own content

Train the chatbot on menus, policies, and unique business knowledge for accurate answers.

Menu

5 items
CategoryNamePriceDescriptionDietary TagsAllergensTags
StartersMiso Broth8Dashi, silken tofu, spring onionVeganSoy
StartersEdamame5Sea salt, togarashiVegan, GF
MainsYuzu Salmon22Grilled, seasonal greensFish
MainsWagyu Donburi28Rice bowl, onsen eggEgg, Soy
DessertMatcha Parfait9Layered cream, red beanVDairy

Customize to fit your brand

Control tone, style, and suggested prompts so the chatbot feels native to your business.

Sora Bistro
Chat
Welcome to Sora Bistro! Ask me about opening hours, the menu, or booking a table.
Do you have vegan options?
Yes — we have vegan starters and mains, all clearly tagged on the menu. Want me to book you a table?
Book a tableSee the menuOpening hours
Type a message...Send
FAQ

Frequently asked

These are the answers buyers usually need before they decide whether HikariFloww is the right fit for their team.

How fast can I set it up?+›

You can be live in under 10 minutes: paste one script tag, connect your business info, and test the first conversation.

Can it handle bookings and reservations?+›

Yes. HikariFloww supports booking flows and integrations like SevenRooms and OpenTable.

What kind of questions can it answer?+›

It answers FAQs such as menus, pricing, opening hours, and policies using your business content.

Can I customize how it talks?+›

Yes. You control tone, greeting messages, and business-specific knowledge so answers stay on-brand.

Is customer data private?+›

Yes. Sessions are anonymous by default, and conversations are handled with privacy-first defaults.

Does it provide analytics?+›

The dashboard shows message volume, top questions, and engagement trends so you can improve the experience.

Put your chatbot to work

Start free. Upgrade when you are ready.

Create my accountSee live demo

Free trial available - setup support on request - cancel anytime