Still on after you close

The AI chatbot that captures more bookings, without more admin.

An AI chatbot and booking assistant for restaurants, hospitality, and service businesses — answering questions and taking bookings on your website or WhatsApp, around the clock.

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  • 14-day free trial
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Osteria Lume

Kitchen closed

23:47Hikari is answering

Results from live businesses

Read the case studies

Busy or closed shouldn't mean lost bookings.

HikariFloww is built for operators who cannot afford to lose bookings, leads, or guest trust because the team is busy or offline.

Missed enquiries after hours

Visitors still ask about availability, pricing, menus, and policies long after the team has logged off.

The same questions, all day

Staff lose time repeating answers instead of serving guests, customers, and qualified leads.

Bookings that never happen

When someone cannot get an answer quickly, they leave before booking, enquiring, or asking for a callback.

No view of what people need

Without reporting, it is hard to spot demand, fix weak content, or see where enquiries drop off.

A real conversation

From first question to confirmed booking, in one chat.

HikariFloww answers with your own details, checks live availability, and takes the booking while the guest is still interested.

  1. Qualify leads, automatically

    Ask custom questions, score intent, and route high-value visitors while they are still on your site.

  2. Instant booking

    Integrate with OpenTable and SevenRooms to book reservations without leaving the chat.

  3. Add FAQs and knowledge bases

    Give the chatbot menus, policies, and business knowledge so answers stay specific to you.

  4. Analytics and privacy

    See intents, drop-offs, and conversions while keeping privacy-first defaults.

Sora Bistro

Online - replies instantly

Hi, welcome to Sora Bistro. How can I help you today?
Just now
Hi, do you have a table for 2 tonight?
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 |
7:00pm please. Can you put it under Sam?
Just now
 |
Sure, it is 07700 900123.
Just now
 |
Anything else? I can note allergies or a special occasion for the team.
Just now
Type a message...
Built-in booking engine

Take bookings inside the chat. No back-and-forth, no missed tables.

Guests book, change, or cancel directly in the chat against your live availability, and every booking lands in your dashboard ready for the team.

  • Guests book in the chat

    Customers pick a date, time, and party size and confirm without waiting for a staff reply.

  • Real-time availability

    HikariFloww checks live capacity and opening hours, so it never offers a slot you cannot take.

  • Change or cancel anytime

    Guests can modify or cancel from the same chat, and every booking lands in your admin dashboard.

Sora Bistro

Hi! I can book your table right now — just pick a time that works.

If your selected time isn’t available or you’d like to book for a larger party, please contact the restaurant directly, or .

No availability for that day. Try another date or party size.

We’ll let you know if a table frees up.

WhatsApp handoff

Your clients are on WhatsApp. HikariFloww bridges the gap.

Let the assistant handle the first website conversation, collect the details you need, then hand the client to you on WhatsApp warm, qualified, and ready. Optional, and switched on in settings.

  • HikariFloww chats first

    It collects the visitor name, need, contact details, and the reason they reached out.

  • One tap opens WhatsApp

    The client opens your WhatsApp with context already filled in, so you are not starting cold.

  • You close on your terms

    The team receives a warmer, better-qualified conversation with fewer wasted calls.

Analytics · sample data

See what customers ask, and when.

Every conversation feeds your dashboard: message volume, recurring questions, busy hours, and which channels people use.

New feature

Meet the admin copilot

HikariFloww now includes a contextual assistant inside the admin. It follows the page you are on, reads safe business context, and helps your team review analytics, spot missing data, and draft changes faster.

  • Summarize analytics

    Ask for the trends that matter on the page you are already viewing.

  • Find what is missing

    Audit business, chatbot, and integration setup before it turns into weak answers.

  • Draft safe changes

    Get suggestions and fill form state first, then save through the normal admin flow.

See plansRead Admin Copilot docs

Admin Copilot

Context: analytics

Live
What should I fix first to improve the chatbot?
Your analytics look healthy, but the business profile still has thin menu descriptions. Add richer menu detail first, then tighten the welcome message and quick replies in Chatbot.

Summarize the biggest analytics trends from the last 14 days.

What setup gaps should I fix first on this page?

Draft stronger quick replies for my chatbot.

One assistant that takes the repetitive work off your team.

Trained on your own business details, live on your website and WhatsApp, and reporting back on what customers need.

  • Instant Conversations

    Engage visitors immediately with human-like responses trained on your business.

  • Lead Qualification & Routing

    Ask smart follow-up questions, score intent, and route high-value enquiries.

  • Business-Trained Knowledge

    Upload FAQs, menus, policies, and website content without generic answers.

  • Booking & Action Flows

    Guide users to bookings, contact forms, or next steps without friction.

  • Analytics & Insights

    See what users ask, where they drop off, and what converts.

  • Always-On Availability

    Handle enquiries even when your team is offline.

Live now

  • Website chat widget
  • WhatsApp
  • Bookings & reservations
  • 74+ languages

Coming soon

  • Messenger
  • Instagram DM
  • Voice AI
  • iOS & Android app

Set up in three steps.

Add one script, give it your business details, and match it to your brand. No rebuild required.

  1. Step 01

    Set up in minutes

    Drop in one script tag, then customize the brand voice, business information, and greeting.

    index.html
    <script async
  src="https://www.hikarifloww.com/api/widget"
  data-api="https://www.hikarifloww.com"
  data-domain="yourbusiness.com"></script>

    Paste before the closing </body> tag. Your real snippet is in Admin Settings.

  2. Step 02

    Provide your own content

    Train the chatbot on menus, policies, and unique business knowledge for accurate answers.

    CategoryNamePriceDescriptionDietary TagsAllergensTags
    StartersMiso Broth8Dashi, silken tofu, spring onionVeganSoy
    StartersEdamame5Sea salt, togarashiVegan, GF
    MainsYuzu Salmon22Grilled, seasonal greensFish
    MainsWagyu Donburi28Rice bowl, onsen eggEgg, Soy
    DessertMatcha Parfait9Layered cream, red beanVDairy
  3. Step 03

    Customize to fit your brand

    Control tone, style, and suggested prompts so the chatbot feels native to your business.

    Sora Bistro
    Welcome to Sora Bistro! Ask me about opening hours, the menu, or booking a table.
    Do you have vegan options?
    Yes, vegan starters and mains are tagged on the menu. Want me to book you a table?
    Book a tableSee the menuOpening hours

Simple monthly pricing.

Every plan starts with a 14-day free trial, and you don't need a card to start.

Compare every plan

Frequently asked

Quick answers about setup, bookings, and privacy.

How fast can I set it up?

You can be live in under 10 minutes: paste one script tag, connect your business info, and test the first conversation.

Can it handle bookings and reservations?

Yes. HikariFloww supports booking flows and integrations like SevenRooms and OpenTable.

What kind of questions can it answer?

It answers FAQs such as menus, pricing, opening hours, and policies using your business content.

Can I customize how it talks?

Yes. You control tone, greeting messages, and business-specific knowledge so answers stay on-brand.

Is customer data private?

Yes. Sessions are anonymous by default, and conversations are handled with privacy-first defaults.

Does it provide analytics?

The dashboard shows message volume, top questions, and engagement trends so you can improve the experience.

Put your chatbot to work

Start free. Upgrade when you are ready.

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