The voice of your business, powered by HikariFloww.

Customer-facing AI on your site, plus a contextual admin copilot that summarizes analytics, flags setup gaps, and drafts safe improvements inside your workspace.

Get started See it in action
For restaurants, hospitality, and service businesses

What HikariFloww does best

Instant Conversations

Engage visitors immediately with human-like responses trained on your business.

Lead Qualification & Routing

Ask smart follow-up questions, score intent, and route high-value enquiries.

Business-Trained Knowledge

Upload FAQs, menus, policies, and website content without generic answers.

Booking & Action Flows

Guide users to bookings, contact forms, or next steps without friction.

Analytics & Insights

See what users ask, where they drop off, and what converts.

Always-On Availability

Handle enquiries even when your team is offline.

Why businesses buy

The problem is rarely a lack of traffic. It is what happens when customers need answers now.

HikariFloww is built for operators who cannot afford to lose bookings, leads, or guest trust because the team is busy or offline.

Missed enquiries after hours

Visitors still ask about availability, pricing, menus, policies, and services long after the team has logged off.

Repetitive questions slow the team down

Staff lose time repeating the same answers instead of serving guests, customers, and qualified leads.

Lost bookings and weaker lead capture

When someone cannot get an answer quickly, they leave before booking, enquiring, or requesting a callback.

No clear visibility into what people need

Without reporting, it is harder to spot demand, tighten content, and improve the handoff into bookings or support.

Industries

HikariFloww knows your customer journey.

Use these draft industry cards to test which verticals feel strongest on the homepage. Each one keeps the same visual system and works in both themes.

Restaurants and cafes

Answer menu questions, capture booking intent, and confirm the next step while the team is serving customers.

ReservationsMenu questionsConfirmations

Clinics and healthcare

Handle common patient questions, appointment requests, reminders, and reschedules before they become phone queues.

Appointment bookingRemindersPatient FAQ

Real estate

Qualify enquiries, collect property needs, and move buyers or renters toward viewings with useful context attached.

Lead qualificationViewing bookingFollow-up

E-commerce and retail

Support product questions, returns, order queries, and upsell paths without turning every chat into manual support.

Order supportReturnsUpselling

Features

Built for solo business owners

Your business,always on.Even at 5am.

Add a smart AI assistant to your website in minutes. It answers customers 24/7, captures leads, and moves booking questions forward while your team is busy or offline.

Try HikariFloww freeSee how it works
<1s

Response time

74+

Languages

5 min

Setup time

HikariFloww - Costa Coffee Assistant

Online - replies instantly

Hi. Welcome to Costa Coffee. How can I help you today?
Just now
Hi, do you have a table for 2 tonight?
Just now
 |
7:00pm please. Can you put it under Mehta?
Just now
 |
The customer adds their phone number.
Just now
 |
I can also hand this conversation to the team with the booking context already attached.
Just now
Type a message...

Qualify leads, automatically

Ask custom questions, score intent, and route high-value visitors while they are still on your site.

Instant booking

Integrate with OpenTable and SevenRooms to book reservations without leaving the chat.

Add FAQs and knowledge bases

Give the chatbot menus, policies, and business knowledge so answers stay specific to you.

Analytics and privacy

See intents, drop-offs, and conversions while keeping privacy-first defaults.

Features

One assistant. Handles the repetitive work.

These cards are built from the reference layout, but tuned for HikariFloww's positioning: quick answers, bookings, lead capture, languages, reporting, and setup.

Instant replies, always

A customer lands on your site after hours. HikariFloww answers quickly, so there are fewer missed leads and awkward delays.

Books appointments

Guide customers into bookings, callbacks, reservations, or enquiry flows without making them wait for a manual reply.

Automatic follow-up

Most leads do not buy on the first visit. Capture the context, then follow up from a stronger starting point.

74+ languages

Detect the visitor language and respond naturally across English, Turkish, Arabic, Russian, Spanish, and more.

Dashboard and insights

See what customers asked, which leads came in, and where the chatbot can be improved next.

Easy integration

Add the widget to WordPress, Shopify, Wix, Squarespace, or a custom site with a small script.

WhatsApp handoffOptional in settings

Your clients are on WhatsApp.HikariFloww bridges the gap.

Let the assistant handle the first website conversation, collect the details you need, then hand the client to you on WhatsApp warm, qualified, and ready.

HikariFloww chats first

It collects the visitor name, need, contact details, and the reason they reached out.

One tap opens WhatsApp

The client opens your WhatsApp with context already filled in so you are not starting cold.

You close on your terms

The team receives a warmer, better-qualified conversation with fewer wasted calls.

HikariFloww - your business

website chat

Hi. How can I help you today?
I am interested in your services. What are the prices?
I can help. What type of service are you looking for?
The premium package
Perfect. I can connect you directly so the team can sort the details.
Client opens WhatsApp with their request pre-filled. You just reply.
What's coming

HikariFloww grows with your business.

Start with web chat today, then keep room for the channels and workflows customers already use.

Available now

Web chat widget

Add HikariFloww to any website and start answering customer questions from the page they are already on.

Available now

Lead capture

Collect names, emails, phone numbers, needs, and handoff context from every qualified conversation.

Available now

74+ languages

Reply naturally in the visitor language without creating a separate setup for every market.

Available now

WhatsApp

Dont have a website? No problem. HikariFloww can open WhatsApp conversations with the same lead capture and context collection as the web widget.

Coming soon

Booking and reservation management

Customers can book, change, or cancel reservations and appointments directly from the chat widget without waiting for a staff reply.

Coming soon

Messenger

Turn social conversations into qualified leads and bookings without losing context between channels.

Coming soon

Instagram DM

Turn social conversations into qualified leads and bookings without losing context between channels.

Coming soon

Voice AI

Answer phone calls, qualify leads, and route requests in the same brand voice as your chatbot.

Coming soon

iOS and Android app

Manage conversations, reply to leads, and control your assistant from your phone.

Analytics dashboard preview

This section uses sample conversation data to show how HikariFloww reporting looks in practice.

Demo data
Filters

Analytics filters

Scope the page by date range and channel before reviewing questions and outcomes.

Total Sessions

94

Unique conversations in range

Total Messages

799

Across all roles

Avg Msgs / Session

8.5

Engagement depth

Median Msgs / Session

8

P90 Msgs / Session

14

Heavy conversations

Active Days

14

Days with messages

Avg Session Duration

34 min

Time between first and last message

Median Session Duration

33 min

Engaged Sessions (6+ msgs)

77

High-intent threads

Question Share

77%

Share of user msgs that are questions

Conversation Volume

Daily activity - Last 14 days

Trend view
05-21
05-22
05-23
05-24
05-25
05-26
05-27
05-28
05-29
05-30
05-31
06-01
06-02
06-03

Recurring Topics

Repeated themes that keep surfacing across customer questions

  • What are your opening hours?52
  • Can I book a table for tonight?47
  • Do you have vegan options?45
  • Can I change my reservation?45
  • Do you offer student discounts?43
  • Where do you deliver?36

All Customer Questions

320 captured in this window

Replies captured

91%

291/320

Fallback replies

0

Needs review

Question groups

10

Similar wording clustered

Recent review queue

Individual replies visible in modal

  • What are your opening hours?

    No reply

    No chatbot response was captured after this question in the selected range.

  • I want to update my order.

    Reply saved

    Here is what I found for you.

  • Do you have vegan options?

    Reply saved

    Here are the next steps.

Activity by Hour

Spot spikes and dips by time

Peak: 12:00
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23

Activity by Weekday

Spot spikes and dips by time

Peak: Wed
Sun
Mon
Tue
Wed
Thu
Fri
Sat

Channel Breakdown

Mix
  • website56
  • whatsapp26
  • messenger12

Top Sessions (by messages)

Session depth and freshness for this business

94 tracked
SessionMessagesFirstLastDuration
1af0afdb...165/22/2026, 9:10:00 PM5/22/2026, 10:17:00 PM1h 7m
5c0f0776...165/23/2026, 8:00:00 PM5/23/2026, 9:01:00 PM1h 1m
b8018793...165/24/2026, 6:42:00 PM5/24/2026, 7:50:00 PM1h 8m
8d42276b...165/24/2026, 9:33:00 PM5/24/2026, 10:43:00 PM1h 10m
6cba3f82...155/21/2026, 11:14:00 AM5/21/2026, 12:29:00 PM1h 15m
fc6eb753...155/22/2026, 11:30:00 AM5/22/2026, 12:48:00 PM1h 18m
6e039c73...156/2/2026, 5:59:00 PM6/2/2026, 6:58:00 PM59 min
36f259cb...145/21/2026, 12:52:00 PM5/21/2026, 1:46:00 PM54 min
10be5051...145/23/2026, 5:27:00 PM5/23/2026, 6:16:00 PM49 min
25b6234a...145/27/2026, 10:39:00 AM5/27/2026, 11:31:00 AM52 min
New feature

Meet the admin copilot

HikariFloww now includes a contextual assistant inside the admin. It follows the page you are on, reads safe business context, and helps your team review analytics, spot missing data, and draft changes faster.

Summarize analytics

Ask for the trends that matter on the page you are already viewing.

Find what is missing

Audit business, chatbot, and integration setup before it turns into weak answers.

Draft safe changes

Get suggestions and fill form state first, then save through the normal admin flow.

See plans Read Admin Copilot docs

Admin Copilot

Context: analytics

Live
What should I fix first to improve the chatbot?
Your analytics look healthy, but the business profile still has thin menu descriptions. Add richer menu detail first, then tighten the welcome message and quick replies in Chatbot.

Summarize the biggest analytics trends from the last 14 days.

What setup gaps should I fix first on this page?

Draft stronger quick replies for my chatbot.

Ask for a summary, missing-data audit, or draft change.

Product setup and launch flow

Set up in minutes

Drop in one script tag, then customize the brand voice, business information, and greeting.

One line of code

Drop this into your site before .

<script src="https://cdn.hikarifloww.com/widget.js" data-business-id="YOUR_BUSINESS_ID" defer></script>

Then customize brand voice, business info, and greetings in your dashboard.

Provide your own content

Train the chatbot on menus, policies, and unique business knowledge for accurate answers.

Customize to fit your brand

Control tone, style, and suggested prompts so the chatbot feels native to your business.

Pricing

Simple, honest pricing

Start free for 14 days, then choose the launch path that fits your business. These preview cards link through to the live pricing page.

Typical live-chat tools add seats, usage, or message fees.HikariFloww starts from £29/mo with the essentials included.

Starter - Whatsapp

£29/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing

Starter

£49/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing
Most popular

Pro

£99/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing

Enterprise

£249/mo

See the live pricing page for full limits, checkout options, and billing details.

  • Cancel anytime
  • Secure payments
  • Chatbot customization
  • Business customization
View pricing
Compare every plan
FAQ

Frequently asked

These are the answers buyers usually need before they decide whether HikariFloww is the right fit for their team.

How fast can I set it up?+›

You can be live in under 10 minutes: paste one script tag, connect your business info, and test the first conversation.

Can it handle bookings and reservations?+›

Yes. HikariFloww supports booking flows and integrations like SevenRooms and OpenTable.

What kind of questions can it answer?+›

It answers FAQs such as menus, pricing, opening hours, and policies using your business content.

Can I customize how it talks?+›

Yes. You control tone, greeting messages, and business-specific knowledge so answers stay on-brand.

Is customer data private?+›

Yes. Sessions are anonymous by default, and conversations are handled with privacy-first defaults.

Does it provide analytics?+›

The dashboard shows message volume, top questions, and engagement trends so you can improve the experience.

Put your chatbot to work

Start free. Upgrade when you are ready.

Create my accountSee live demo

Free trial available - setup support on request - cancel anytime

HikariFloww