Welcome to HikariFloww

The voice of your business, powered by HikariFloww.

Customer-facing AI on your site, plus a contextual admin copilot that summarizes analytics, flags setup gaps, and drafts safe improvements inside your workspace.

Get started See it in action

For restaurants, hospitality, and service businesses

What HikariFloww does best

Instant Conversations

Engage visitors immediately with human-like responses trained on your business.

Lead Qualification & Routing

Ask smart follow-up questions, score intent, and route high-value enquiries.

Business-Trained Knowledge

Upload FAQs, menus, policies, and website content without generic answers.

Booking & Action Flows

Guide users to bookings, contact forms, or next steps without friction.

Analytics & Insights

See what users ask, where they drop off, and what converts.

Always-On Availability

Handle enquiries even when your team is offline.

Why businesses buy

The problem is rarely a lack of traffic. It is what happens when customers need answers now.

HikariFloww is built for operators who cannot afford to lose bookings, leads, or guest trust because the team is busy or offline.

Missed enquiries after hours

Visitors still ask about availability, pricing, menus, policies, and services long after the team has logged off.

Repetitive questions slow the team down

Staff lose time repeating the same answers instead of serving guests, customers, and qualified leads.

Lost bookings and weaker lead capture

When someone cannot get an answer quickly, they leave before booking, enquiring, or requesting a callback.

No clear visibility into what people need

Without reporting, it is harder to spot demand, tighten content, and improve the handoff into bookings or support.

How HikariFloww helps

Turn more customer questions into captured leads, smoother bookings, and better business visibility.

HikariFloww helps businesses answer faster, reduce booking friction, capture more intent, and see what customers are actually asking for.

Your AI Assistant

demo

Welcome! How can I help you today?

Do you have any availability for 7:30 tonight?

▍

Can you book a table for 7:00 PM?

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Qualify leads, automatically

Ask custom questions, score intent, and route high-value visitors while they are still on your site.

Instant booking

Integrate with OpenTable and SevenRooms to book reservations without leaving the chat.

Add FAQs and knowledge bases

Give the chatbot menus, policies, and business knowledge so answers stay specific to you.

Analytics and privacy

See intents, drop-offs, and conversions while keeping privacy-first defaults.

Uses HikariFloww to answer customers faster and lighten the load on staff.

By handling common questions instantly, they improve customer satisfaction, support more bookings and revenue, and cut repetitive admin work.

Customer need

Support reservations, menu FAQs, and allergen questions without relying on phone-first answers.

Implementation

Modern Asian dining with a voice-first concierge for bookings and menu questions.

Result

54% fewer phone calls after launch

View full case study Talk about your business

House Of Henna uses HikariFloww to answer bridal enquiries faster and reduce repetitive admin.

By handling common questions around bridal bookings, availability, and service details instantly, they can keep more enquiries warm and spend less time replying manually.

Customer need

Support bridal pricing, availability, and booking questions without relying on DM-first follow-ups.

Implementation

Bridal and Party Henna

Result

65% reduction in calls and messages

View full case study Talk about your business

Business outcomes

The chatbot and Analytics dashboard work together to move the business forward.

HikariFloww is not just there to answer questions. It helps teams respond faster, capture more intent, and tighten the customer experience over time.

Faster first responses

Answer common questions instantly across opening hours, menu details, services, pricing, and policies.

More captured bookings and leads

Keep visitors in the conversation long enough to book, enquire, or hand over better-qualified information.

Less repetitive admin for the team

Let the chatbot handle repeat questions so staff can focus on in-person service and high-value follow-up.

Better customer visibility

See what customers ask most, where conversations drop, and which gaps should be fixed first.

Dashboard preview

This section uses sample conversation data to show how HikariFloww reporting looks in practice.

Demo data

Filters

Analytics filters

Scope the page by date range and channel before reviewing questions and outcomes.

Date range

Total Sessions

Unique conversations in range

Total Messages

766

Across all roles

Avg Msgs / Session

8.1

Engagement depth

Median Msgs / Session

P90 Msgs / Session

Heavy conversations

Active Days

Days with messages

Avg Session Duration

32 min

Time between first and last message

Median Session Duration

30 min

Engaged Sessions (6+ msgs)

High-intent threads

Question Share

76%

Share of user msgs that are questions

Conversation Volume

Daily activity - Last 14 days

Trend view

04-03

04-04

04-05

04-06

04-07

04-08

04-09

04-10

04-11

04-12

04-13

04-14

04-15

04-16

Recurring Topics

Repeated themes that keep surfacing across customer questions

Do you have vegan options?47
Can I book a table for tonight?46
What are your opening hours?46
Where do you deliver?43
Can I change my reservation?39
Do you offer student discounts?30

All Customer Questions

310 captured in this window

Replies captured

87%

271/310

Fallback replies

Needs review

Question groups

Similar wording clustered

Recent review queue

Individual replies visible in modal

Can I book a table for tonight?
No reply
No chatbot response was captured after this question in the selected range.
Can I change my reservation?
Reply saved
I have noted that for you.
I am checking on a recent order.
Reply saved
Let me check on availability.

Activity by Hour

Spot spikes and dips by time

Peak: 18:00

Activity by Weekday

Spot spikes and dips by time

Peak: Thu

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Channel Breakdown

Mix

website521
whatsapp139
messenger106

Top Sessions (by messages)

Session depth and freshness for this business

95 tracked

Session	Messages	First	Last	Duration
58855470...	15	4/7/2026, 3:00:00 PM	4/7/2026, 4:06:00 PM	1h 6m
d6a8e556...	15	4/13/2026, 3:34:00 PM	4/13/2026, 4:32:00 PM	58 min
91bf6105...	14	4/9/2026, 6:08:00 PM	4/9/2026, 7:07:00 PM	59 min
f2a9ad7e...	13	4/11/2026, 10:07:00 AM	4/11/2026, 11:16:00 AM	1h 9m
28a1e93d...	13	4/11/2026, 2:48:00 PM	4/11/2026, 3:38:00 PM	50 min
4b1f57f0...	13	4/12/2026, 11:24:00 AM	4/12/2026, 12:23:00 PM	59 min
84804606...	13	4/13/2026, 5:13:00 PM	4/13/2026, 6:13:00 PM	1h 0m
c13a6c82...	13	4/16/2026, 9:41:00 PM	4/16/2026, 10:43:00 PM	1h 2m
d88ca730...	12	4/4/2026, 3:56:00 PM	4/4/2026, 4:54:00 PM	58 min
dab44990...	11	4/10/2026, 8:53:00 PM	4/10/2026, 9:53:00 PM	1h 0m

New feature

Meet the admin copilot

HikariFloww now includes a contextual assistant inside the admin. It follows the page you are on, reads safe business context, and helps your team review analytics, spot missing data, and draft changes faster.

Summarize analytics

Ask for the trends that matter on the page you are already viewing.

Find what is missing

Audit business, chatbot, and integration setup before it turns into weak answers.

Draft safe changes

Get suggestions and fill form state first, then save through the normal admin flow.

See plans Read Admin Copilot docs

Admin Copilot

Context: analytics

Live

What should I fix first to improve the chatbot?

Your analytics look healthy, but the business profile still has thin menu descriptions. Add richer menu detail first, then tighten the welcome message and quick replies in Chatbot.

Summarize the biggest analytics trends from the last 14 days.

What setup gaps should I fix first on this page?

Draft stronger quick replies for my chatbot.

Ask for a summary, missing-data audit, or draft change.

Set up in minutes

Drop in one script tag, then customize the brand voice, business information, and greeting.

One line of code

Drop this into your site before .

<script src="https://cdn.hikarifloww.com/widget.js" data-business-id="YOUR_BUSINESS_ID" defer></script>

Then customize brand voice, business info, and greetings in your dashboard.

Provide your own content

Train the chatbot on menus, policies, and unique business knowledge for accurate answers.

Customize to fit your brand

Control tone, style, and suggested prompts so the chatbot feels native to your business.

Questions operators ask

Frequently asked

These are the answers buyers usually need before they decide whether HikariFloww is the right fit for their team.

How fast can I set it up?›

You can be live in under 10 minutes: paste one script tag, connect your business info, and test the first conversation.

Can it handle bookings and reservations?›

Yes. HikariFloww supports booking flows and integrations like SevenRooms and OpenTable.

What kind of questions can it answer?›

It answers FAQs such as menus, pricing, opening hours, and policies using your business content.

Can I customize how it talks?›

Yes. You control tone, greeting messages, and business-specific knowledge so answers stay on-brand.

Is customer data private?›

Yes. Sessions are anonymous by default, and conversations are handled with privacy-first defaults.

Does it provide analytics?›

The dashboard shows message volume, top questions, and engagement trends so you can improve the experience.

Pricing teaser

Simple, transparent pricing

Start with Starter for website chat or Starter - WhatsApp for WhatsApp-only access. Pro adds analytics and both channels, plus the new Admin Copilot. Enterprise includes the same copilot experience, then adds booking integrations like OpenTable and SevenRooms plus multi-location support.

Starter paths

Launch on web or WhatsApp first, then expand once demand and reporting matter more.

Pro and Enterprise

Add analytics, Admin Copilot, booking integrations, and multi-location support when the operation needs them.

See pricing Book a demo

Put your chatbot to work

Start free. Upgrade when you are ready.

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