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Contact support
Reach the HikariFloww support team with the right details.
What you will learn
- How to contact support
- What information to include
- What response times to expect
Support channels
Email support@chatbot.com or use the contact form on the Contact page. Include your business name and domain.
What to include
- Business name and domain
- Exact URL where the issue occurs
- Steps to reproduce and screenshots
- Time and timezone of the issue
Response times
We typically respond within one business day. Enterprise plans may receive priority response.
Expected outcome
- Your support request reaches the right team quickly.
Common issues
- Missing diagnostics slows down resolution.
- Using a different email than the account owner without context.
Related articles
Still stuck?
Contact our team and we will help you troubleshoot or plan the next step.
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