Cookies05 January 2026

Cookies Policy

This Cookies Policy explains how HikariFloww uses cookies and similar technologies across the marketing website, admin dashboard, and embedded chatbot widget.

What cookies and similar technologies are

Cookies are small text files stored on your device. We may also use similar technologies such as local storage to keep the service secure and reliable.

Strictly necessary cookies

  • Supabase authentication cookies (business owner sign-in)
  • Short-lived authentication flow cookies for PKCE-based sign-in
  • A guest account session cookie, set only when you sign in to your bookings account
  • A support-session cookie, set only when our support team is helping a business with its account

We also use local and session storage for things like remembering your chat conversation, interface preferences and your cookie choice. None of these are used for advertising or to track you across sites.

Maps and other third-party content

Venue pages and the chatbot can show a Google map. Google Maps sets its own cookies, under Google's privacy policy, so we only load it if you accept optional cookies in our cookie banner. If you reject them, or haven't chosen yet, the map stays hidden until you click "Show map".

Optional cookies and your choice

The only optional cookies are Google's, set by Google Maps. We remember your Accept or Reject choice in your browser's local storage. You can change it at any time with "Change cookie settings" on this page.

Payments

Card payments are taken on Stripe's own checkout pages, which are governed by Stripe's cookie and privacy policies.

Cookieless analytics

We collect aggregated, non-identifying usage metrics without analytics cookies and without tracking you across sites.

Where these technologies are used

  • Marketing website
  • Venue booking pages and guest accounts
  • Admin dashboard
  • Embedded chatbot widget

Managing cookies

You can control cookies through your browser settings, but blocking strictly necessary cookies may affect functionality.