Admin overview

A tour of the HikariFloww admin panel and its core areas.

What you will learn

Where to configure business and chatbot settings
How analytics and integrations fit in
What plan gating to expect

Main areas of the dashboard

Business: profile, hours, menu, and business type fields
Chatbot: greeting, quick replies, channels, response delay, and brand color
Analytics: conversation trends and insights
Integrations: bookings and external platforms (Enterprise)
Settings: account details, billing portal, and install/share links

Saving changes

Some pages use a sticky save bar. Always click Save after editing to ensure updates reach the live widget.

Plan gating

Channel access depends on plan (Starter for website, Starter - WhatsApp for WhatsApp, Pro/Enterprise for both). Analytics are available on Pro and Enterprise. Integrations require Enterprise.

Expected outcome

You can navigate the admin panel confidently.
You understand where to update key settings.

Common issues

Making changes without saving and expecting them to go live.
Confusion about which plan unlocks specific channels, analytics, or integrations.

Still stuck?

Contact our team and we will help you troubleshoot or plan the next step.

Contact support

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