Overview
This Privacy Policy applies to our website, admin dashboard, and chatbot widget. Depending on how you use HikariFloww, we may process information about you as an account holder or as a visitor interacting with a chatbot.
Data we collect
- Account and business information
- Conversation and product usage data
- Support requests and billing metadata
Signing in with Google
HikariFloww lets account holders sign in using their Google account. When you choose "Sign in with Google," Google shares basic profile information with us — your name, email address, and profile picture — solely to create and secure your HikariFloww account and to sign you in.
We request the minimum scopes needed for sign-in only. We do not request access to your Gmail, Google Drive, Calendar, contacts, or any other Google data, and we do not use this information for advertising or sell it. You can revoke HikariFloww's access at any time from your Google Account permissions page (myaccount.google.com/permissions).
How we use data
- To provide and operate the service
- To improve product quality and analytics
- To support troubleshooting and customer service
AI processing
HikariFloww uses AI models to generate chatbot responses. Conversation content may be processed by trusted sub-processors to provide that functionality.
Cookies and storage
We use strictly necessary authentication cookies and limited local storage where required to operate the product securely.
Contact
For privacy-related questions, contact us through the support channels on the contact page.