PrivacyDecember 18, 2025

Privacy Policy

We built HikariFloww to help businesses chat with customers. This policy explains what information we collect, why we collect it, and the choices you have.

Overview

This Privacy Policy applies to our website, admin dashboard, and chatbot widget. Depending on how you use HikariFloww, we may process information about you as an account holder or as a visitor interacting with a chatbot.

Who we are

HikariFloww is operated by [LEGAL ENTITY NAME], registered in [COUNTRY].

Data we collect

  • Account and business information
  • Conversation and product usage data
  • Support requests and billing metadata

How we use data

  • To provide and operate the service
  • To improve product quality and analytics
  • To support troubleshooting and customer service

AI processing

HikariFloww uses AI models to generate chatbot responses. Conversation content may be processed by trusted sub-processors to provide that functionality.

Cookies and storage

We use strictly necessary authentication cookies and limited local storage where required to operate the product securely.

Contact

For privacy-related questions, contact us through the support channels on the contact page.