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Integration limitations
Know the current boundaries and plan constraints for integrations.
What you will learn
- Which plans include integrations
- Provider-specific constraints
- How to plan for provider outages
Plan and access limits
Integrations are available on Enterprise plans. If your plan does not include integrations, you will not be able to save credentials.
Provider constraints
- OpenTable uses redirects only (no availability checks).
- SevenRooms requires valid credentials and venue access.
- Provider rate limits may apply.
Operational limitations
If a provider is down or slow, the chatbot will fall back to generic messaging. Monitor provider status as part of your operational checklist.
Expected outcome
- You understand how integrations behave in production.
- You can set realistic expectations with your team.
Common issues
- Assuming real-time availability for providers that only support redirects.
- Using integrations on a plan that does not include them.
Related articles
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