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DocsLast updated: March 4, 2026
Plans and limits
Compare plan access and understand feature availability.
What you will learn
- Which plans unlock analytics and integrations
- How website and WhatsApp channel access differs by plan
- How plan limits affect usage
- Where to confirm your current plan
Plan tiers
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Free: no live chatbot channels
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Starter: website chatbot access
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Starter - WhatsApp: WhatsApp chatbot access
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Pro: website + WhatsApp channels with analytics
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Enterprise: Pro features plus integrations and multi-location support
Plan-specific access
Website and WhatsApp channels are gated independently by plan. Analytics require Pro or Enterprise. Integrations and multi-location support require Enterprise.
Usage considerations
If you exceed plan limits, contact support to discuss upgrades or enterprise options.
Expected outcome
- You know which plan supports the features you need.
- You can explain plan differences to stakeholders.
Common issues
- Expecting website and WhatsApp channels on every paid plan.
- Expecting analytics on a plan that does not include them.
- Assuming integrations are available without an Enterprise plan.
Related articles
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