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DocsLast updated: December 29, 2025
Service status and incidents
How to stay informed about uptime and incidents.
What you will learn
- Where to check status updates
- How incidents are communicated
- What to do during an outage
Status updates
Check the status page linked in the footer or contact support for updates if you cannot access it.
Incident communication
During an incident, we post updates as quickly as possible and notify affected customers via email when available.
During an outage
- Pause major configuration changes
- Collect timestamps and error messages
- Contact support with any urgent business impact
Expected outcome
- You know how to monitor service health and respond to incidents.
Common issues
- Checking analytics during a known outage without delays in mind.
- Not capturing timestamps for incident reports.
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