Verify installation

Confirm the widget loads and connects to your business profile.

What you will learn

How to check the widget visually
How to validate the business mapping
What to do if you see warnings

Visual check

Open your live site in an incognito window.
Look for the chat bubble in the bottom corner.
Click the bubble and confirm the chat panel opens.

Console check

Open the browser console and look for logs prefixed with [chatbot-widget]. These confirm the widget resolved your domain and loaded a business record.

Test a real question

Ask about hours or location and verify the response matches your business profile.

Expected outcome

The widget opens and responds with accurate business details.
No console errors related to the widget script.

Common issues

No business record returned for the domain; update the website domain field.
Script blocked by CSP or browser extensions.

Still stuck?

Contact our team and we will help you troubleshoot or plan the next step.

Contact support

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