Data retention and deletion requests

Understand how to request data exports or deletions.

What you will learn

What retention means for your business data
How to request deletion
How to verify removal

Retention overview

Conversation data is retained to provide analytics and quality insights. If you have specific retention requirements, contact support to discuss options.

Requesting deletion

Send a request with the relevant business details and time range. Support will confirm the request and next steps.

Verification

After deletion is processed, we will confirm completion and any remaining constraints.

Expected outcome

You know how to request data deletions when needed.

Common issues

Missing information in deletion requests causes delays.
Expecting immediate deletion without confirmation.

Contact support
Data and privacy
GDPR basics

Still stuck?

Contact our team and we will help you troubleshoot or plan the next step.

Contact support

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