Docs
Browse documentation
DocsLast updated: March 4, 2026
Integration not working
Resolve issues with booking integrations.
What you will learn
- How to validate credentials and URLs
- How plan access affects integrations
- How to test integrations safely
Check plan access
Integrations require an Enterprise plan. Verify your plan before troubleshooting further.
Validate credentials or URLs
-
SevenRooms: confirm venue ID, client ID, and client secret
-
OpenTable: confirm the booking URL is valid and includes https
Test with a real query
Ask a booking question in the widget and confirm the expected response or redirect is returned.
Expected outcome
- The integration returns valid booking responses.
Common issues
- Expired or incorrect credentials.
- Provider outages or rate limits.
Related articles
Still stuck?
Contact our team and we will help you troubleshoot or plan the next step.
Contact supportWas this helpful?