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DocsLast updated: December 29, 2025
Common install issues
Troubleshoot the most frequent installation problems.
What you will learn
- How to identify missing or blocked scripts
- How domain mismatches affect the widget
- How to handle caching and deployment delays
Widget not appearing
- Confirm the snippet is present in the live site source.
- Hard refresh and clear CDN or CMS cache.
- Disable ad blockers and test again.
Wrong business data loading
- Check the website domain in your business profile.
- Remove protocols and paths; use only the root domain.
- Allow a few minutes for updates to propagate.
Script blocked by CSP
If you use a Content Security Policy, allow the widget script source and its API origin.
Expected outcome
- You can resolve install blockers without external help.
- The widget loads consistently across pages.
Common issues
- Multiple themes or templates with inconsistent snippet placement.
- Using a staging domain while testing production.
Related articles
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