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DocsLast updated: March 4, 2026
Exports
Download analytics data to share with stakeholders or run offline analysis.
What you will learn
- What export formats are available
- Which fields are included in CSV exports
- How to use exports for reporting
Export format
Exports are provided as CSV files so you can open them in spreadsheets or BI tools.
Typical fields
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Message ID, role, and text
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Conversation and session IDs
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Channel and timestamp
Use cases
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Share weekly summaries with your team
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Analyze unanswered questions at scale
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Build custom dashboards in external tools
Expected outcome
- You can export and share data without manual copy.
- Your team can analyze conversations outside the admin panel.
Common issues
- Exports empty because the selected date range has no data.
- Metrics mismatch due to filtering changes after export.
Related articles
Still stuck?
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