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Hours and availability
Keep your hours accurate so the chatbot can answer availability questions confidently.
What you will learn
- Where to set hours in the admin panel
- How to handle seasonal or special hours
- How to test that hours are being used
Set opening hours
Update your opening hours in the Business profile. These values are injected into the system prompt and used in responses.
Seasonal and special schedules
If you have seasonal changes or special events, update hours promptly and add notes in the business data fields that match your business type.
Test availability responses
Ask the chatbot about opening hours and confirm the response matches your latest updates.
Expected outcome
- Availability responses match your real operating hours.
- Customers receive clear guidance for special schedules.
Common issues
- Hours stored in multiple places that disagree with each other.
- Forgetting to update hours after holiday changes.
Related articles
Still stuck?
Contact our team and we will help you troubleshoot or plan the next step.
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