The voice of your business, powered by HikariFloww.

Natural conversations. Precise answers. Designed to enhance customer service.

Get started See it in action

What HikariFloww does best

Instant Conversations

Engage visitors immediately with human-like responses trained on your business.

Lead Qualification & Routing

Ask smart follow-up questions, score intent, and route high-value enquiries.

Business-Trained Knowledge

Upload FAQs, menus, policies, and website content - no generic answers.

Booking & Action Flows

Guide users to bookings, contact forms, or next steps - without friction.

Analytics & Insights

See what users ask, where they drop off, and what converts.

Always-On Availability

Handle enquiries even when your team is offline.

Features

Your AI Assistant
demo
Welcome! How can I help you today?
Do you have any availability for 7:30 tonight?
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Can you book a table for 7:00 PM?
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Qualify leads, automatically

Ask custom questions, score intent, and route high-value visitors — while they’re still on your site.

Instant booking

Integrate with OpenTable and SevenRooms to book reservations without leaving the chat.

Add faqs and knowledge bases

Add your own faqs and knowledge bases to answer common questions about your business 24/7. Without human intervention.

Analytics & privacy

See intents, drop-offs, conversions. Control data retention with privacy-first defaults.

Analytics

Legacy view

Message and session-level detail for this business

Filters

Total Sessions

93

Unique conversations in range

Total Messages

781

Across all roles

Avg Msgs / Session

8.4

Engagement depth

Median Msgs / Session

8

P90 Msgs / Session

13

Heavy conversations

Active Days

14

Days with messages

Avg Session Duration

33 min

Time between first and last message

Median Session Duration

32 min

Engaged Sessions (6+ msgs)

80

High-intent threads

Question Share

75%

Share of user msgs that are questions

Conversation Volume

Daily activity - Last 14 days

Trend view
02-13
02-14
02-15
02-16
02-17
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02-20
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02-26

Most Asked Questions

Surfaces the top FAQs that guests are asking

  • what are your opening hours?50
  • do you have vegan options?47
  • can i change my reservation?46
  • where do you deliver?46
  • do you offer student discounts?42
  • can i book a table for tonight?29

All Customer Questions

309 captured in this window

Review every customer question from the selected date range. Toggle grouping to cluster similar queries.

Activity by Hour

Spot spikes and dips by time

Peak: 11:00
00
01
02
03
04
05
06
07
08
09
10
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12
13
14
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23

Activity by Weekday

Spot spikes and dips by time

Peak: Thu
Sun
Mon
Tue
Wed
Thu
Fri
Sat

Channel Breakdown

Mix
  • website501
  • whatsapp161
  • messenger119

Top Sessions (by messages)

Session depth and freshness for this business

93 tracked
SessionMessagesFirstLastDuration
a3bb4ae3...172/22/2026, 12:56:00 PM2/22/2026, 2:05:00 PM1h 9m
75afc037...162/13/2026, 8:29:00 PM2/13/2026, 9:45:00 PM1h 16m
eaab0477...162/16/2026, 7:30:00 PM2/16/2026, 8:46:00 PM1h 16m
ff63eb53...152/25/2026, 9:51:00 PM2/25/2026, 10:57:00 PM1h 6m
98644f16...142/17/2026, 4:39:00 PM2/17/2026, 5:44:00 PM1h 5m
f279663c...142/24/2026, 4:24:00 PM2/24/2026, 5:24:00 PM1h 0m
c8aef036...132/13/2026, 6:26:00 PM2/13/2026, 7:29:00 PM1h 3m
c4a2e541...132/13/2026, 4:15:00 PM2/13/2026, 5:11:00 PM56 min
1e970223...132/18/2026, 2:28:00 PM2/18/2026, 3:28:00 PM1h 0m
fb5b6112...132/21/2026, 5:37:00 PM2/21/2026, 6:30:00 PM53 min

Technology

Set up in minutes

ONE LINE OF CODE, drop a script tag. Customize the brand voice, business information, and greetings.

One line of code

Drop this into your site before .

<script src="https://cdn.hikarifloww.com/widget.js" data-business-id="YOUR_BUSINESS_ID" defer></script>

Then customize brand voice, business info, and greetings in your dashboard.

Provide your own content

Train the chatbot on your Menus, policies, and unique business info for accurate answers.

Customise to fit your brand

Provide your own content, tone, and style to ensure the chatbot aligns with your brand identity.

Frequently asked

How fast can I set it up?›

You can be live in under 10 minutes — paste one script tag, connect your business info, and your chatbot is ready to talk to customers.

Can it handle bookings and reservations?›

Yes. HikariFloww integrates with booking platforms like SevenRooms, OpenTable, and more so customers can check availability or make a reservation directly through chat.

What kind of questions can it answer?›

It instantly answers FAQs such as menus, pricing, opening hours, and policies — all trained on your business content to sound natural and on-brand.

Can I customise how it talks?›

Absolutely. You control tone, greeting messages, and brand personality, so conversations feel authentic to your business.

Is customer data private?›

Yes. Sessions are anonymous by default. You decide what data to store, and all conversations are encrypted and hosted securely.

Does it provide analytics?›

Your dashboard shows message volume, top customer questions, and engagement trends — helping you understand what customers care about most.

Put your chatbot to work

Start free. Upgrade when you’re ready.

Create my accountSee live demo